Remote Operations Center
The Remote Operations Center (ROC) is a component of VoltaGrid’s online platform, which provides insights for our collaborative projects. Tailored for real-time observation and monitoring of on-site equipment performance, ROC promptly identifies and notifies our technicians of any unexpected issues.
Delivering tailored solutions to meet your needs, our expert technicians operate remotely but with a hands-on approach. We ensure reliability and optimization by leveraging data from our network and providing comprehensive customer reporting. Our skilled technicians analyze data from over 500 generators nationwide daily.
Reliability
We monitor fuel consumption and levels, ensuring uninterrupted operation to meet your critical power needs.
Optimization
Tracking equipment runtime, utilization, and power demands, we optimize performance and efficiency to save you time and resources.
Customer Satisfaction
With scheduled maintenance protocols and rapid response to emergencies, we prioritize your peace of mind, providing transparent reporting and proactive support.
Remote Issue Resolution
Alarms empower the Remote Operations Center to recognize potential or actual issues.
Critical Asset Monitoring
Notifications regarding equipment are received by Voltagrid’s Remote Operations Center.
Operational Efficiency
Through real-time data analysis and proactive problem-solving, Voltagrid’s Remote Operations Center enhances operational efficiency, ensuring smooth and reliable performance of your assets.
Employing a team of highly skilled technical professionals, our Remote Operations Center (ROC) is the backbone of our knowledge base, enabling us to provide unparalleled support to our customers.
- Enhanced uptime optimization
- Rapid, expert assistance from VoltaGrid specialists
- Proactive monitoring mitigates risks and precludes incidents
- Technicians equipped for instant problem resolution
- Elevated machine productivity
- Heightened cost efficiencies in service provision